This privacy policy sets out how Mantis Hosting uses and protects any information that you give Mantis Hosting when you use this website.

Mantis Hosting is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Mantis Hosting may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th November 2009 (11-25-2009).

Mantis Hosting collects information in two ways. 1) Automatically: Our system picks up a new visitor and stores basic information. 2) Manually: You fill out a contact form or purchase an item.


Automatic Collection

When you visit our website, our system automatically recognises a new visitor and logs some information. The info about what information we collect and store is shown below.

1) IP Address ~ This is for our own research purposes, with the IP address comes the county you are from, eg: Merseyside, England. Manhatten, US. Flint, Wales.

2) Site Referred From ~ For example, if you have clicked an advert on Microsoft.com or eBay.co.uk, we can see that you have came from that website. This is also true of Google, Bing, Yahoo and such like. This is purly for market research purposes only, and information is not distributed to any other company except for those within Mantis Ltd See Them

3) Time Spent ~ From the moment you enter our site, to the moment you leave, our server keeps track of the pages you've visited and how long you've visited them for. This helps us build a model of how our site can be improved and areas of the site that are not needed.

4) Operating System and Browsers ~ This helps us check our potential market and our compatability of our site across the OS spectrum.

Manual Collection

Manually collected data is collected when the user fills out a contact form, logs into a part of our site or completes a purchase. The data we collect are displayed below.

1) Name ~ Your full name is stored on a secure SQL database which is not accessable.

2) Email ~ This is stored for numrous reasons. It could be because you have filled a contact form, and we need to email you back, or because you are a customer, and the email is part of your login details and referance.

3) Passwords ~ Our client parts of the website, and cPanel login data are essential. That's why we have a secure MySQL database just for passwords (this cannot be accessed by anybody. The passwords inside are SALTED and encrypted with MD5 coding. This means that a password, e.g password would be displayed as a random 30 digit long string. For example: 546c16f47a8503cdf273d92bebf106a1 or 97549da101e42a94eb9180ef9cbdedcc. The only thing that can decode it is our server.

4) Username ~ This helps you to login to our client centre with ease.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us at info@mantishosting.co.uk.

If you believe we hold incorrect or incomplete information about you, please notify us and we will rectify it immdediatly. After that, the way in which you notifyed us; letter, email etc, will be destroyed.